Frequently Asked Questions

To help you find the answers you need fast, we have put together the most common​ questions our customers ask.

What do I need to bring to my appointment?

You should bring your referral, any relevant imaging, method of payment, Medicare card and health fund card.
Additional information such as current medications, discharge summaries and previous relevant investigations are also helpful.

Do I need to attend with someone?

No, but you are more than welcome to bring a family member/friend should you wish to do so.

Is skin pricking testing painful?

The skin is very lightly scratched during testing and is well tolerated by the majority of patients. In fact, the major irritation relates to subsequent itching with positive tests.

What medications should I avoid prior to skin prick testing?

A list of medications to avoid prior to your first appointment is here.

Where are you located?

We are located in Westmead and on Macquarie St in the CBD. Full addresses and contact details are here.

What if I need to change the time/date of my appointment?

Call the practice location where your appointment is scheduled. Contact details for both location are here.

How long will my appointment take?

Initial appointments take approximately an hour, including skin prick testing if required. Follow-up appointments are between 15 to 30 minutes long.

How do I get a medical certificate?

Ask your doctor during your appointment for a medical certificate if required.

I will need someone to help with translating, what do I do?

We have access to an in-person and/or phone interpreting service. Please let us know at the time of booking whether you will be required either one of these services.

Where can I park?

Parking at both locations is expensive and hard to come by, but options are listed in the Contact Us page.

What are the public transport options?

We suggest attending your appointment by public transport where feasible. Public transport options are listed in our Contact Us page.