FAQs

Common questions we receive.

Frequently Asked Questions

The skin is very lightly scratched during testing and is well tolerated by the majority of patients. In fact, the major irritation relates to subsequent itching with positive tests.

A list of medications to avoid prior to your first appointment is available here.

Initial appointments take approximately an hour, including skin prick testing if required. Follow-up appointments are between 15-to-30 minutes long.

Ask your doctor during your appointment for a medical certificate if required.

We have access to an in-person and/or phone interpreting service. Please let us know at the time of booking whether you will be required either one of these services.

No, we do not. We operate a full-service private practice clinic with leading local clinical and administrative staff, along with the latest state-of-the-art diagnostic and therapeutic clinical technology, which enables us to offer patients a truly world-class clinical experience. This service is not possible to run on a Bulk-Billing model. Therefore, there are reasonable out-of-pocket expense associated with most consultations and procedures.

No, you do not need a GP referral to see a specialist in Australia however, having a GP referral allows you to receive the Medicare rebate (ie: recoup a substantial amount of your consultation fees) and allows your GP to send a referral letter with your full medical history detailed, which is essential for our doctors to review.

We strongly recommend speaking to your GP prior to considering seeing our doctors, simply to ensure that your issue cannot be managed by your primary care provider.

If you are a Medicare card holder and want to claim the Medicare rebate, you will require a valid referral from either a GP or another Specialist to entitle you to claim your Medicare rebate.

Patients who do not have a Medicare card, do not want to claim the Medicare rebate, or international patients do not require a referral to attend our practice and will be billed per our standard rates.

GP referrals are valid for 12-months and referrals from other Specialist are valid for 3-months.

The referral starts from the date the specialist first meets the patient, not the date issued.

Yes, you can. You can use a referral that is made out to a different specialist of the same speciality/vocation (eg: another allergy and immunology specialist). See here for more information: healthdirect and Services Australia and NIB.

Private health insurance does not cover what is done in the rooms (unless you are an in-patient or overseas visitor with international travel insurance). If you are an international visitor with the necessary insurance, full payment is required at the time of the consultation, you will then be provided with a receipt to claim directly from your provider.

We do not offer telehealth consultations for first appointments. Follow-up telehealth appointments may be offered to patients depending on clinical circumstances. There is a Medicare rebate for follow-up telehealth appointments.

Initial appointments take approximately an hour, including skin prick testing if required. Follow-up appointments are between 15-to-30 minutes long.

Take back control – start your journey today.

We are a leading paediatric and adult Allergy, Immunology and Immunopathology group with clinics in the Sydney CBD and Westmead.

Our specialists hold sub-specialised qualifications in allergy and immunology, and pathology, and offer significant clinical experience.

If you have a question about a condition or treatment, or would like to book an appointment, please contact us and we will be happy to assist you.